If your Mobeye device has an external power supply connected to its power input, the GSM module can be open all the time and thus in program mode. In this mode you send commands and ask for the status.
A battery-operated unit needs to save the batteries as far as possible. A major power consumer is the GSM module. For this reason the GSM module is closed for most of the time. Only to send an alarm message, alarm restore message, low battery message and test message, the GSM opens and establishes a network connection. After this it closes again. This means that you can’t reach the module at any time.
Remote programming with the Mobeye Internet Portal
It is strongly recommended to use the Mobeye device in combination with the Internet of Things platform, the Mobeye Internet Portal. This platform reveals many additional functions of the device, among which the remote programming tool. New settings are prepared in the portal at any time. The unit will send test messages to the portal on a regular basis, and at the same time it will pick up the new settings. After this so-called data synchronisation the new settings are active. This works for battery-operated and externally powered systems. If the Mobeye unit has external power and thus has an open GSM module, it is also possible to push the settings to the device immediately.
Remote programming for standalone use
If you want to remotely program a standalone battery-operated unit, or if you need to know the status, you first need to bring the module into program mode, by pushing the button. To do this remote there is a trick that sometimes works (or better: in some cellular networks it always works, in other hardly ever): if you send the SMS command to the unit, for some time it “hangs in the air”, trying to reach the unit. The network provider keeps pushing the command for some time (in some countries several days). If the GSM module makes connection, it could be that the command is received and the unit will answer it. Depending on the network provider this is done in a high frequency, so that the time the GSM module is opened is long enough for the SMS command to reach the device. But for this you need to force the GSM module to open frequently. You can do this by programming a regular test message. So we recommend to do a test to see if it works in your cellular network. If it works for you, you are able to remotely program and question the battery-operated unit. But once more, we can’t promise that it works in your situation.