The Mobeye Messages app is a smart and reliable way to receive alarm notifications directly on your phone. Compatible with all Mobeye 4G devices that use the Mobeye SIM card and Mobeye Portal service, the app supports full alarm acknowledgement, group messaging, escalation plans, and voice calling as a fallback option. You can download the Mobeye app for free on your iPhone or Android device via the Apple App Store or Google Play Store.
You can access all your device settings and history directly through the app.
Key Features
The Mobeye Messages app keeps you connected to your Mobeye devices and the Mobeye Portal — delivering alarm and service notifications, confirmation messaging, and full admin control from your phone.
Alarm & service notifications
Receive instant alerts from your Mobeye devices the moment an alarm or service event is triggered.
Group or escalation messaging
Broadcast alerts to a group or set a customised escalation sequence for your team.
Settings management
Adjust device and notification settings directly from the app — no Portal login required.
Confirmation messages
Acknowledge any notification directly from the app, without switching to another tool.
Event history
Review a full log of past notifications and events, giving you a clear audit trail.
Works with Mobeye devices & Portal
Integrates seamlessly with all Mobeye devices and the Mobeye Portal.
Push Notifications
A push notification is a method of communication between an device and its user. Push notifications are utilised to convey information in real-time. A push notification is transmitted instantly to a mobile device, regardless of whether the device is locked or unlocked.
The Mobeye Messages App receives push notifications from Mobeye devices. Any critical situation is alerted to you with a clear alarm sound (volume is adjustable). The App also offers a vibrate option. You can confirm these messages so that everyone who received the alert is aware of the situation.
An app message can be sent as a group message (to all contacts at once) or via an escalation plan (where a “confirmation” prevents the app message from being forwarded to the next contact). In the absence of confirmations from anyone, or in the event of a technical failure, the fallback calls will be initiated.
If no in-app message is configured for a contact but a call is, the call will always be initiated, irrespective of whether others receive an in-app message.
If SMS and/or email configurations are in place for a contact, messages will be sent unfailingly, irrespective of whether a push message has been configured.
More Information
More information about the Mobeye Messages App is available on the Mobeye Portal support page at mobeye.com. The FAQ page provides additional guidance, practical tips, and solutions to common questions and issues.
Download the Mobeye App
The Mobeye app is available for iOS (e.g. Apple iPhone) and Android (e.g. OnePlus, Samsung, Huawei) smartphones. You can download the App for free from the Apple App Store as well as the Google Play Store. Search for ‘Mobeye messages‘ or click the relevant button below.
