Optional extra: Outdoor Version

Universal 4G Alarm Communicator | Mobeye CM-Guard CM4000

Brand: Mobeye

 199,99 ( 165,28 excl. VAT)

The Mobeye CM-Guard CM4000 is a 4G alarm communicator with two NO/NC inputs. It runs on batteries for over a year and sends notifications by app, call, SMS or email when an input status changes. Suitable for use with any potential-free sensor or contact.

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Communication module

4G with 2G fallback

Inputs

2x NO/NC inputs

Power input

battery-operated (with option to connect 12-24 VDC)

Batteries

2x CR123 (lithium 3,0V) included

Ambient temperature

-10 °C to +50 °C

Dimensions

94 x 94 x 28 mm

Optional

IP66 Outdoor Enclosure (130 x 180 x 35 mm)

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Description

Mobeye CM-Guard CM4000 – 4G alarm communicator

The Mobeye CM4000 is a universal 4G alarm communicator designed to monitor any technical installation. Connect sensors and contacts directly to the inputs — when an input registers an alarm status, the CM4000 sends instant notifications by app (iOS/Android), voice call, SMS and email.

The unit runs on batteries for over a year on a single set, or connect an external power supply (12–24V DC or mains) for permanent installation. When externally powered, the CM4000 also sends power failure alerts — often the first sign that something is wrong at a location.

The integrated 4G communication module connects with 2G fallback, ensuring reliable alarm delivery. Contacts are fully configurable with selectable notification types, and reporting to an Alarm Receiving Centre (ARC) is supported.

Setup takes just a few steps. The compact housing (94 × 94 × 28 mm) can be placed free-standing, wall-mounted, or fixed to any surface.

Key Features

  • 4G connectivity with 2G fallback
  • Two NO/NC potential-free inputs
  • Battery-operated — over one year on a single set of batteries
  • Power failure alert when connected to an external power supply (12–24V DC)
  • Instant alarm notifications by app, call, SMS and email
  • Unlimited contacts with escalation planning or group messaging
  • ARC (Alarm Receiving Centre) reporting supported
  • Fully configurable alarm texts, delay times and restore messages
  • Automatic arming and disarming via time schedule or SMS command
  • Compact wall-mountable housing (94 × 94 × 28 mm)
  • Optional IP66 outdoor enclosure available

Universal Alarm Communicator

The Mobeye CM4000 remotely monitors technical installations and machines via two NO/NC inputs. Connect any potential-free sensor or alarm contact to track device status, machine operation, or sensor conditions. When an input changes state, the CM4000 sends an instant alarm notification.

The unit offers a range of configurable settings: automatic arming and disarming schedules, custom alarm texts per input, alarm delay, restore messages, repeat notifications and test messages. The 4G communication module connects with 2G fallback for reliable alarm delivery. Batteries are included.

Need more inputs? The Mobeye CM4040 offers four potential-free inputs, while the Mobeye CM4042 adds two relay outputs on top of that.

How the Mobeye CM4000 Works

Mobeye CM4000

  1. Connect a potential-free contact to one of the inputs of the CM-Guard. This can be a fault signal from an installation, or a sensor with make/break contact.
  2. The CM-Guard detects any status change on the inputs. When connected to external power, it also signals a power failure.
  3. In the event of an alarm, the Mobeye CM-Guard sends alarm notifications by app (iOS/Android), telephone call (voice message), text message and/or email. For the push messages there is a choice between an escalation plan or group message. With the escalation plan, the recipient can confirm the push message, so that the other contacts no longer receive the message. If none of the recipients confirms the push message, a phone call is made. The number of contacts is unlimited.

Typical Applications for Mobeye CM4000

The Mobeye CM4000 connects to any normally open or normally closed contact, making it suitable for a broad range of monitoring tasks:

  • Sensor monitoring — receive an instant alarm when a sensor changes state
  • Machine monitoring — detect failure signals and faults in industrial equipment
  • Broken wire detection — identify wiring faults before they cause downtime
  • General alarm messaging — use as a standalone alarm communicator for any contact-based trigger

The CM4000 works with or without an external power supply, so it can be installed wherever it is needed.

Use Case Examples

  • Security installers connect the CM4000 to home or office alarm systems to send SMS alerts and voice call confirmations the moment an alarm is triggered.
  • Factory engineers link the CM4000 to failure signals from machinery and air conditioning units, receiving instant notifications when a malfunction occurs.
  • Pump engineers install the CM4000 in pump chambers to monitor pump operation around the clock. A water float sensor can be connected for continuous water level monitoring.
  • Cabinet security — fix a magnet contact to any cabinet door and connect it to the CM4000 to monitor access and protect valuable contents.
  • AED cabinet monitoring — the CM4000 alerts administrators immediately when an AED (Automated External Defibrillator) cabinet is opened, helping to ensure life-saving equipment remains ready for use.

Using the included Mobeye SIM card? You get full access to the Mobeye Portal and app, 4G connectivity with 2G fallback, unlimited contacts, push notifications with escalation plan, and remote programming. Subscription rates at mobeye.com/en/sim-portal.


⚠️ Using your own SIM card? If you use your own SIM card, the features of the Mobeye Portal and Mobeye App will no longer be available. Alarm notifications will instead be sent via text message and/or phone call to a maximum of 5 phone numbers. Please note that not all mobile network operators support the call function, some additional security features will be unavailable, and Mobeye will be unable to provide the full range of support options. For full functionality, use the included Mobeye SIM card.


Specifications

Contents

  • CM4000
  • 2x CR123 batteries
  • SIM card

(Alarm) messages

  • input alarm, power failure, alarm recovery, battery low voltage, (missed) test report
  • to private contacts via app, call, text message and/or e-mail, or to a control room (ARC)

Reporting

  • status, setting list, event history, network strength and position based on Cell ID

Setting options

  • contacts (unlimited number) for alarm and service messages, message texts, repeat cycles, input type normally open or normally closed, recovery messages, alarm delay times, test interval (keep-alive), ARC, etc.

Operation

  • arming and disarming via button, time schedules and SMS

Operating temperature

  • −10 °C to +50 °C

Inputs

  • 2x NO/NC input (potential-free), 1x 12-24V DC input

Power supply

  • 2x CR123 lithium batteries or 12-24V DC + 2x CR123 lithium

Battery lifetime

  • > 1 year at normal use (battery operated)
  • > 3 years at normal use (powered externally)

Dimensions

  • 94 x 94 x 28 mm

Connectivity

  • 4G + 2G EGSM Quad band

The Mobeye SIM card and Portal provide full functionality and optimum security. The 4G (CAT-1) network is very reliable and ensures a strong penetration against low energy consumption. 2G is available as a fallback.
Note: For US and Canada special product versions are needed (“ww”).

When using your own SIM card, the operation is “stand-alone”, without using the Mobeye Portal. The alarm notifications are sent via SMS and telephone call to (max.) 5 contacts. Programming is done via (simple) SMS commands. Note: for some providers the APN settings must be set manually (only possible if 2G is available; not all providers allow voice over 4G.

Accessories (not included)

Mobeye SIM, Portal & App service

The Mobeye Portal offers a clear dashboard and essential functions, such as push notifications per app, online programming, setting up the notifications, insight into the status and history, network strength, events and position (Cell-Id). The ‘keep-alive’ monitor offers extra security by monitoring the receipt of test messages. You can activate the supplied Mobeye SIM card online.

Downloads

Click to open the documents and find more information:

 

SIM, Portal & App

All Mobeye monitoring devices require a SIM card for communication. The product comes with a budget-friendly SIM card, which provides direct access to the Mobeye Portal. Using your own SIM card limits certain functionalities.

SIM
The Mobeye M2M SIM card (low-cost, flat-fee, multi-provider) enables full functionality, allowing access to both the Mobeye Portal and the Mobeye App.

The Mobeye SIM card is PIN-protected and works exclusively in a Mobeye device. Do not insert it into any other device. For more information about the Mobeye SIM card, visit: mobeye.com/en/sim-cards. Details on the rates for using the Mobeye Portal and SIM card can be found at mobeye.com/en/sim-portal.

See also: How to insert a SIM card in your Mobeye device.

Free App for your Smartphone
The Mobeye Messages app is available for download from both the Google Play Store (Android) and the Apple App Store (iOS).

If you wish to use the Mobeye SIM card but did not receive one with your package, please contact the MobeyeStore team by filling in the contact form to request it.

Communication Module

Mobeye devices are equipped with a 4G CAT-1 communication module that includes 2G fallback. This standard Mobeye version is suitable for use in most countries worldwide, but it is not compatible with networks in the United States or Canada. For those markets, specific variants are required.

Mobeye offers dedicated models, available at extra cost, with CAT-1 WW (worldwide) modules configured for reliable operation on North American networks. Tick the ‘US/Canada version’ checkbox to order this version.

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